![]() ![]() If I didn't need QuickAssist, I'd have kept Parallels because it works very well on everything else I tried in Windows. ![]() It would be the same version of Windows that should work if we wanted to use BootCamp, which also no longer works. We get to use Windows FREE with Parallels! There are not enough of us willing to pay, say, $120 each, to buy Windows, to say nothing of the cost to continue to update it. Why should they care? Why should they spend the money to do what we need? They are not in business to be nice. Microsoft isn't interested in helping us with a real Windows version, a complete Windows version, compatible with M1 and now M2 Apple silicon. Guess what? Apple silicon Macs are ARM-based. Quick assist is a very helpful tool, but as I said, without an option to set my administrator user and password the tool is a little unusable. The Windows version, currently the ONLY windows version available for ARM-based computers is not the same as "regular" Windows. As everybody now, when you try to install a software or anything that needs administrator access, automatically Quick assist block my access waiting for a administrator and password user. The problem, if you want to call it that, is Microsoft. fact is that it is NOT NOT NOT a Parallels problem. can confirm that even with the latest Parallels and Windows 11 updates, Quick Assist does not work from an M1-based Mac. But Parallels needs to work on this with their testing teams and figure out if it's something they can solve on their own. Who is to blame, Microsoft or Parallels? I don't know. When I use my Windows 10 and Windows 11 PC laptops, Quick Assist always works correctly with the same clients that fail under the ARM Windows 11 in Parallels. What should happen in Step 5 is that the remote person is again asked "Allow this person to control/view your screen?", and they must acknowledge and allow. Step 4 - On my end, I see "Waiting for the person you're helping to share their screen." The remote person sees "Waiting for the person helping you to set up the session." Step 3 - On my end, I'm asked to "Take Control" or "View Screen". Step 2 - They enter the security code, and click "Share Screen". Step 1 - I give my security code to the remote partner. This feature is named Quick Assist and is easily usable finding it in yours Windows 10 device (secondly you need to authenticate using your Microsoft. I can confirm that even with the latest Parallels and Windows 11 updates, Quick Assist does not work from an M1-based Mac. ![]()
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